Homecare agenciesSupported living

Head Office — Homecare Agency in Redbridge

Also known as: Mercylink Care Services Ltd

Mercylink House, Romford, RM6 4BB

RedbridgeMercylink Care Services LtdLast reviewed: Jul 2023

CQC Overall Rating

Good

Last reviewed: Jul 2023

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Head Office (also known as Mercylink Care Services Ltd) is a CQC-rated Good homecare and supported living provider in Redbridge, London. Providing specialist dementia care for adults of all ages. The service also supports people with Caring for children, Learning disabilities, and Mental health conditions.

Registered Specialisms

DementiaCaring for adults over 65 yrsCaring for adults under 65 yrsCaring for childrenLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairment

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Specialisms & Services

Groups of people this provider is registered to care for.

Dementia

This provider is registered to care for people living with dementia, including Alzheimer's disease and other forms. Staff should have training in communication, managing distress, and person-centred approaches.

Also registered for

Caring for adults over 65 yrs

Registered to support older adults, including those with age-related conditions such as frailty, falls risk, and long-term health needs.

Caring for adults under 65 yrs

Registered to support working-age adults who may have early-onset dementia, acquired brain injuries, or other conditions requiring specialist care.

Caring for children

This service is registered to care for children, including those with specialist health, developmental, or disability-related needs.

Learning disabilities

Registered to care for people with learning disabilities. Staff should have specialist training in communication and positive behaviour support.

Mental health conditions

Registered to support people with mental health needs alongside or separate from dementia, such as depression, anxiety, or psychosis.

Physical disabilities

Equipped to support people with physical disabilities or mobility needs, which may include adapted facilities, hoisting equipment, and wheelchair access.

Sensory impairment

Able to support people with visual or hearing impairments. This may include adapted environments, communication aids, and staff trained in sensory awareness.