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Hales Group Limited - NewcastleHomecare Agency in Newcastle upon Tyne

128 Maling Exchange, Hoults Yard, Newcastle Upon Tyne, NE6 2HL

Newcastle upon TyneHales Group Ltd
CQC Overall Rating
Good
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Hales Group Limited - Newcastle is a CQC-rated Good homecare and supported living provider in Newcastle upon Tyne, North East. Providing specialist dementia care for adults of all ages. The service also supports people with Caring for children, Eating disorders, and Learning disabilities.

Registered Specialisms

DementiaCaring for adults over 65 yrsCaring for adults under 65 yrsCaring for childrenEating disordersLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairmentSubstance misuse problems

Location

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Specialisms & Services

Groups of people this provider is registered to care for.

Dementia

This provider is registered to care for people living with dementia, including Alzheimer's disease and other forms. Staff should have training in communication, managing distress, and person-centred approaches.

Also registered for

Caring for adults over 65 yrs

Registered to support older adults, including those with age-related conditions such as frailty, falls risk, and long-term health needs.

Caring for adults under 65 yrs

Registered to support working-age adults who may have early-onset dementia, acquired brain injuries, or other conditions requiring specialist care.

Caring for children

CQC-registered to provide care for children and young people with complex needs, including those requiring ongoing health support or specialist equipment.

Eating disorders

CQC-registered to support people living with eating disorders. Care should include appropriate nutritional management and monitoring.

Learning disabilities

Registered to care for people with learning disabilities. Staff should have specialist training in communication and positive behaviour support.

Mental health conditions

Registered to support people with mental health needs alongside or separate from dementia, such as depression, anxiety, or psychosis.

Physical disabilities

Equipped to support people with physical disabilities or mobility needs, which may include adapted facilities, hoisting equipment, and wheelchair access.

Sensory impairment

Able to support people with visual or hearing impairments. This may include adapted environments, communication aids, and staff trained in sensory awareness.

Substance misuse problems

This service can support people with substance misuse needs, whether current or historical, alongside other care requirements.

About the Provider

This service is operated by Hales Group Ltd, who operate 24 dementia care locations listed in our directory.

View all Hales Group Ltd locations →

Contact this provider

📞01918 163614🌐halescare.co.uk
📍
128 Maling Exchange, Hoults Yard, Newcastle Upon Tyne
NE6 2HL

Power of Attorney

Has your family set up Lasting Power of Attorney? It can only be arranged while the person still has mental capacity.

Read our LPA guide →

Inspection Ratings

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

For the latest inspection details, visit the CQC profile.

Quick Facts

Region
North East
Local authority
Newcastle upon Tyne
Service type
Homecare agencies
Care home
No
Overall rating
Good