Homecare agenciesSupported housing

Comfort Call Newcastle — Homecare Agency in Newcastle upon Tyne

Park View Grange, Newcastle upon Tyne, Tyne and Wear, NE5 3TD

Newcastle upon TyneCity and County Healthcare GroupLast reviewed: Sep 2023

CQC Overall Rating

Good

Last reviewed: Sep 2023

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Comfort Call Newcastle is a CQC-rated Good homecare agency in Newcastle upon Tyne, North East. Providing specialist dementia care for adults of all ages. The service also supports people with Learning disabilities, Mental health conditions, and Physical disabilities.

Registered Specialisms

DementiaCaring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairmentSubstance misuse problems

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Specialisms & Services

Groups of people this provider is registered to care for.

Dementia

CQC-registered to care for people with dementia. This includes supporting people with memory loss, confusion, and changes in mood or behaviour, using approaches centred on the individual.

Also registered for

Caring for adults over 65 yrs

CQC-registered to support people over 65, including those living with age-related frailty, chronic conditions, or reduced mobility.

Caring for adults under 65 yrs

CQC-registered to support adults under 65 with conditions such as early-onset dementia, brain injuries, or long-term health needs.

Learning disabilities

CQC-registered to support people with learning disabilities. Care should be tailored to individual abilities, with a focus on communication, choice, and promoting independence.

Mental health conditions

CQC-registered to support people with mental health needs. This may include people living with depression, anxiety, psychosis, or other conditions alongside dementia.

Physical disabilities

CQC-registered to provide care for people with physical disabilities or limited mobility, with access to adapted facilities and assistive equipment.

Sensory impairment

CQC-registered to care for people with sensory impairments. This may include providing large-print materials, hearing loops, or other aids to daily living.

Substance misuse problems

This service can support people with substance misuse needs, whether current or historical, alongside other care requirements.